Web sites Washington State Attorney General's consumer protection division  Web site Washington State Insurance Commissioner  Web site Washington state database of registered construction contractors, plumbers and electricians  Web site File a junk email complaint  Web site Automotive industry data on repairs, diagnostics and recalls   Web site Toy Recall Database offered by SafeChild.net   Web site Consumer education for teens  Web site Seattle Office of Cable Communications  Web site State Department of Financial Institutions. A good source for financial scams.  Web site King County licensing & regulatory services  Web site Washington State Utilities and Transportation Commission - complaints.  Web site City of Seattle consumer Web site  Web site The Better Business Bureau  Web site Federal Trade Commission Bureau of Consumer Protection  Web site Funerals: A Consumer Guide  Web site U.S. Consumer Product Safety Commission  Web site The Federal Communications Commission's consumer page (telecommunications)  Web site

Opt out of telemarketing • To opt out of telemarketing done by members of the Direct Marketing Association, which the group says would affect the vast majority of such calls, write to: Telephone Preference Service ATTN: Preference Service Manager Direct Marketing Association POB 3079 Grand Central Station NY 10163 Include your full name, street address (including apt. # if appropriate), city, state & zip. Sign the letter. Include your phone number. Consumers can include up to two phone numbers. • To opt out of receiving junk mail, write to the same address, except ATTN: "Mail Preference Service" and follow the same instructions on what to include, except leave out the phone numbers. Again, sign it. It's also possible to opt out of telemarketing and direct mail solicitations by visiting: www.the-dma.org/ although there's a $5 fee. • To opt out of receiving junk email, go to www.the-dma.org/consumers/ optoutform_emps.shtml and fill out the form. There is no charge.

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