Originally published August 14, 2009 at 1:20 PM | Page modified August 14, 2009 at 3:31 PM
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Italian luxury hotel mistakenly offers one-cent weekend
Crowne Plaza hotel in Venice offers ultra-low rate online; more than 5,000 people book rooms after company's error.
ROME — You had to be quick, but what a deal.
A four-star hotel near Venice mistakenly offered the ultimate low-cost vacation — a romantic weekend in the Italian city for 1 euro cent — less than two U.S. cents.
Not surprisingly, the Crowne Plaza in Quarto D'Altino, 15 miles from Venice, received bookings for 5,000 people the night the rate was posted on its Web site. And it seems those bookings may be valid.
The hotel first thought the offer was posted by a hacker, sales manager Fulvio Danesin said Friday. But it turned out to be human error at the Atlanta, Georgia, offices of Intercontinental Hotels Group, the hotel's mother company, he said.
The offer was supposed to be for a two-night stay at half price. A night at the 151-room hotel normally costs between 90 and 150 euros — $128 to $214 (a euro is worth about $1.42).
The ultra-low 1 euro-cent rate was up only Sunday night, but that was long enough for travelers to book dates running from October through 2010, Danesin said. The hotel stands to lose about $129,000, he said.
Danesin said the reservations are "formally valid" and Intercontinental will have to decide how to deal with the customers. Intercontinental spokesmen did not immediately return calls for comment Friday.
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