Originally published Monday, June 29, 2009 at 10:52 AM
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Five U.S. airlines trying out electronic boarding passes
Five U.S. airlines are among those trying out mobile boarding passes, with passengers using a check-in bar code on their phones to get through security and gate.
Chicago Tribune
As I approached the TSA agent at O'Hare International Airport for a recent flight, I handed her my cellphone.
"Oh, you have one of those," she said, raising an eyebrow. "I just had my first one yesterday."
To get past security and onto the American Airlines plane bound for Los Angeles, all I needed was my cellphone with my mobile boarding pass on its screen.
It worked like this: When checking my flight online the day before, I was given three options. I could print my boarding pass right then, print it later or have a link e-mailed to me that would summon a two-dimensional boarding pass to my cellphone's screen.
The technology, still in the testing phase, has been spearheaded by the International Air Transportation Association, an industry trade group. Though experts say mobile boarding passes could eventually become standard, for now they are a luxury. Steve Lott, an IATA spokesman, said the person most likely to use the mobile boarding pass is a business traveler who is not checking bags.
Seventeen airlines use the mobile boarding pass, including five American carriers: American, Alaska, Continental, Delta and Northwest, but only in certain airports. (Alaska Airlines has been testing it at Sea-Tac International Airport. )
When I first tried the mobile boarding pass, the TSA agent waved my cellphone over the scanner, and there was silence.
"Why isn't it working?" she said.
I noticed a fraction of the 2D bar code hovered below the screen, so I scrolled it into full view and handed the phone back over. Success! To board the plane, I handed over my phone again at the gate.
"Do you know how many of these actually work?" the woman there said, laughing. "A handful."
American Airlines spokesman Billy Sanez acknowledged that the boarding pass can falter.
"When you have a beta test like this, you'll see sometimes the system isn't available," he said. "We can always reprint a boarding pass."
Copyright © 2009 The Seattle Times Company
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