Brier Dudley's Blog
Brier Dudley offers a critical look at technology and business issues affecting the Northwest.
Blog Home
|
E-mail Brier|
206.515.5687
|
Subscribe |
Twitter feed | Microsoft Pri0 blog
Jump links: Columns| Interviews | Product reviews | Blog roll
Comments (0)
E-mail article
Print
Share
Urbanspoon shaking it up, entering reservation business
Posted by Brier Dudley
Something big is shaking at Urbanspoon, the Seattle company behind a hugely successful iPhone restaurant-finding application.
The company is launching a reservation service called "Rez" that adds a new dimension to its eponymous app and Web service.
On an iPhone with Urbanspoon, you shake the device to spin dials that display and sort nearby restaurants. Rez adds a yellow button that pulses if one has reservations available. You can use the button to focus a search for restaurants with reservations available, and reserve with a few more taps.
Rez is more than just a new feature.
It's pulling Urbanspoon into the business-software market and challenging the dominant online reservation company, San Francisco-based Open Table, which had sales of $55.8 million last year.
Rez is being tested in Seattle but it plans to expand to other markets, drawing on the reach of media giant IAC, which bought Urbanspoon in February.
The grand plan is to extend Rez with Citysearch, IAC's national entertainment directory, and use its sales force to bring Rez to new markets.
Urbanspoon co-founder Ethan Lowry believes the company has a chance because Rez is so easy and inexpensive to use for restaurants.
Plus it's a useful addition to the Urbanspoon app, which has been downloaded 7 million times and showcased by Apple.
If they get enough restaurants to supply reservation data, that is.
Restaurants use a special app that they tap and slide to notify Urbanspoon when tables are full or open. They can also use the system to add online reservations to their Web site, as Ray's Boathouse has done.
This can all be done on an iPhone or iPod Touch, or through a browser.
Urbanspoon has given iPods to restaurants testing Rez, including Dahlia Lounge, Rover's, Canlis, La Spiga and Matt's in the Market.
Starting this week, Rez will be used by the 30 restaurants participating in November's Dine Around Seattle dining program.
Eventually Urbanspoon plans to charge a commission on seats filled, similar to Open Table but at a lower price.
"The key differentiation is going to be, 'It costs you nothing when we send you business,' " Lowry (below right) said. "Our goal is to be so outrageously cheap no restaurant would say no."
Rez is being used mostly by high-end restaurants now, but the Urbanspoon team thinks it will help even small restaurants get more exposure and seats filled.
"The best way to look at this is as a new advertising mechanism," Lowry said. "Instead of saying, 'Come to our restaurant,' we're saying, 'Come to our restaurant at seven with a party of four.' "
Urbanspoon hopes to add Rez to other Web sites, including newspaper sites.
It's just a question of finding enough time at a five-person company to do it all.
They recently moved into an office with an amazing view -- in a Northlake marina on Lake Union -- and they know before most anyone when a great table opens up.
Feb 9 - 4:34 PM The full FBI report on Steve Jobs
Feb 9 - 3:30 PM Ghastly plunge for video games, Xbox holds lead
Feb 9 - 10:27 AM Apple iPad 3 surfacing in March, report says
Feb 9 - 6:00 AM WTIA award finalists revealed
Feb 8 - 5:24 PM Q&A: Microsoft Flight boss on "rebooting franchise"


- Agency set to investigate handling of 911 call about Josh Powell
- Proposal to link Market, aquarium may be too ambitious for Seattle
- Chilling 911 tapes reveal pleas for help to go to Josh Powell home
- Lakewood cop accused of embezzling $150K meant for slain officers' families
- 3 big health insurers stockpile $2.4 billion as rates keep rising
- UW's Shawn Kemp Jr. makes own way despite familiar name, number | Steve Kelley
- State Medicaid program to stop paying for unneeded ER visits
- NBA's David Stern open to league returning to Seattle
- Quick decisions: How Washington hired its new football staff
- Historic day for gay marriage as another fight looms
- Gay-marriage bill passes House, awaits Gregoire's signature
433 - Historic day for gay marriage as another fight looming
346 - Sheriff's office unhappy with 911 dispatcher in caseworker's call
282 - 3 big health insurers stockpile $2.4 billion as rates keep rising
235 - Source: NY, California to sign mortgage settlement
203 - Oregon live game thread
152 - Pac-12 picks ... including the UW game
140 - Lakewood cop accused of taking donations for slain officers' families
114 - Department of Justice owes the Seattle Police Department an apology
87 - Thursday morning links --- and a video!!!
71
- State Medicaid program to stop paying for unneeded ER visits
- 3 big health insurers stockpile $2.4 billion as rates keep rising
- Here it is: The secret to stir-fried chicken | Taste
- Local aerospace suppliers say they feel squeezed by Boeing
- Dicks channeled federal money to Puget Sound project his son ran
- 'Gauguin and Polynesia': dazzling mix-and-match | Art review
- Buttoned Up: Nine immutable laws of time management
- Happy Hour: French-accented charm at Gainsbourg
- One man's audacious pursuit of sailing history
- Gay-marriage bill passes House, awaits Gregoire's signature


