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Ron Judd's Olympics Insider

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May 10, 2009 at 3:14 PM

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USOC answers to CoSport ticketing questions

Posted by Ron Judd


We asked USOC spokesman Darryl Seibel to answer a few lingering questions about CoSport, the official, and exclusive, U.S. ticket agency hired by that organization to sell 2010 Winter Games tickets.

We didn't get the answers in time for Sunday's print piece about tickets, so I'm going to pass the information along here, in the form of a simple Q and A:

Q: Does the USOC's contract with CoSport limit the ticket markup? Does it have any other control over other costs, such as handling fees, etc., or the manner in which tickets are distributed? If not, why not?

A: The USOC does have input, but the final pricing is set by CoSport. Two important points we stress: 1) there should be a variety of price points at which tickets are available and 2) the pricing should be comparable to that of officially licensed ticket agencies from other countries.

Q: When does USOC's contract with CoSport expire, ie, is it renegotiated for every Olympic cycle? Are there multiple bidders when it's open?

A: The current contract expires in 2012. Jet Set Sports (CoSport) has the right of first negotiation for a renewal. If they decline that right, or if we are unable to reach an agreement, other companies could be involved.

Q: Has the USOC been receiving complaints about CoSport, or ticketing in general, during this Olympic cycle, and if so, what if anything is it prepared to do about it?

A: Yes, we have received some complaints - primarily about the online order process being slow and customers being "timed out" of their order session. My understanding is CoSport has followed up directly with these customers to resolve the problem and fulfill their order.

We have also received a few complaints about tickets not being available for some of the high demand events, which is understandable.


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Blog roll and links

www.olympic.org: The official International Olympic Committtee site, with news releases, a searchable Olympic medals database and other archival information.
www.nbcolympics.com: Olympic news site from one of the Games' primary sponsors.
NBC Olympics columnist Alan Abrahamson's column/blog
Chicago Tribune Olympic sports writer Philip Hersh's blog
www.usolympicteam.com: U.S. Olympic Committee's athlete web site.
www.aroundtherings.com: Ed and Sheila Hula's Olympic News Service (subscription).
www.wcsn.com: News service with audio, video and text coverage of Olympic sports, during and between Olympics. Free, but charges for live video feed subscriptions.
www.beijing2008.com: Beijing Organizing Committee Web site.
www.vancouver2010.com: Vancouver Organizing Committee's 2010 Winter Games site.
www.london2012.com: London 2012 Summer Games site.
www.sochi2014.com: Sochi, Russia's 2014 Winter Games site.
www.chicago2016.org: Candidate city Chicago's summer 2016 bid committee site.
Olympic swimmer Tara Kirk's highly entertaining WCSN blog
Bellevue Olympian Scott Macartney's WCSN alpine ski-racing blog
Other WCSN Olympic athlete blogs.