Originally published January 29, 2007 at 12:00 AM | Page modified January 29, 2007 at 10:31 PM
Patients can compare hospital costs online
The Washington State Hospital Association is making it easier for patients to compare the prices and quality of the state's hospitals -...
Seattle Times staff reporter
The Washington State Hospital Association is making it easier for patients to compare the prices and quality of the state's hospitals -- by simply looking online.
By going to www.wsha.org, you could find out, for example, that Swedish Medical Center charges roughly twice what Overlake Hospital Medical Center does for a type of heart-bypass operation on average -- $132,192 compared with $66,628.
Or you might learn that Kirkland's Evergreen Healthcare and Auburn Regional Medical Center are above state and national averages for giving discharge instructions to heart-failure patients so they can better manage their conditions.
You'd also see that Swedish and Overlake provide such discharge instructions less than a quarter of the time, according to the Web site.
"Reliable information allows patients and purchasers to make informed decisions about where they choose to seek care," said Leo Greenawalt, hospital association president. "It also helps policymakers and the public measure the cost and quality of hospital care."
The effort is one of many local and national attempts at "transparency" in the health-care industry. This year, for example, the Puget Sound Health Alliance, a consortium of insurers, providers and businesses, plans to release a report comparing clinics and hospitals on quality of care in five areas such as heart disease, diabetes and back pain.
Washington State Hospital Association's "Hospital Transparency": www.wsha.org
U.S. Department of Health & Human Services' "Hospital Compare": www.hospitalcompare.hhs.gov/
State Department of Health's CHARS database: http://ww2.doh.wa.gov/ehsphl/hospdata/CHARS/Default.htm
The new Washington State Hospital Association Web site was created in response to repeated requests from state lawmakers for more hospital-specific data, hospital association officials said. All of the information was already publicly available but not easy to find.
Cost information is collected by the state, some in a Department of Health database known as CHARS (Comprehensive Hospital Abstract Reporting System). And information is voluntarily reported to the federal Centers for Medicare & Medicaid Services (CMS) and is available at www.hospitalcompare.hhs.gov/.
"It's public information, and has been forever," said Larry Hettick, hospital-data manager for the Department of Health. "[The hospital association] paid someone to pretty it up and make it look nice."
But, he added: "They did a good job."
But there are caveats:
•Patients won't be able to figure out what they would pay out of pocket, unless they happen to be paying cash. The prices listed are the undiscounted prices as billed in 2005, not the prices that insurance companies have negotiated. For out-of-pocket costs, patients will have to consult their individual insurers.
•On the hospital association Web site, patients also can't find out much about certain topics -- for example, hospital-acquired infections.
•Occasionally, a hospital posts erroneous information, and the site will be updated much less often than the state CHARS database.
•To get some price information for some specific procedures, you may need to know a special DRG (diagnosis-related group) code. You can get that from your insurer or by searching on the Internet.
•Comparing prices between hospitals may not be as simple as it appears. For example, Swedish charged $132,192 for a heart bypass procedure, compared to Overlake's $66,628. But hospitals similar in size to Swedish charge $101,092 on average. And Swedish's length of stay for the procedure was 8.9 days, compared to Overlake's 6.8.
"This difference tends to support the supposition that the cases at Swedish in this period tended to be more difficult than those taking place at Overlake," said Swedish's Vice President of Revenue Management, Scott Strandjord. Swedish is a "regional referral center" that gets complicated cases sent to it from smaller hospitals, he said.
Carol M. Ostrom: 206-464-2249 or costrom@seattletimes.com
| Cost comparison | |
| Average prices at various hospitals for one type of coronary-bypass operation as listed on the Washington State Hospital Association Web site: | |
| Hospital | Cost |
| Swedish Medical Center | $132,192 |
| Providence Everett Medical Center | $83,159 |
| Northwest Hospital & Medical Center | $75,799 |
| University of Washington Medical Center | $67,416 |
| Overlake Hospital Medical Center | $66,628 |
| Virginia Mason Medical Center | $54,620 |
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