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Saturday, April 9, 2005 - Page updated at 12:00 a.m. Pint-sized service dog has own Costco card Seattle Times Eastside bureau
Napoleon lives up to his famous name. He has a chauffeur, a personalized license plate, his own fan club and fancy duds to wear when he's out in public. But when it comes to shopping, he's as plebian as everyone else. He shops at Costco. Napoleon, a dog about the size of a small purse, even has his own Costco membership card. He may be the chain's only canine member. He belongs to Doris Steussy who wheels him around Issaquah in a red wagon with the personalized license plate. "His front end is a Chihuahua; we don't know what the back end is," Steussy said. Napoleon's fan club loves the whole dog. Steussy often takes him to visit the Children's Garden School in Issaquah, owned by her daughter. The children enjoy the 10-plus-year-old pet so much they send him love letters and hand-drawn pictures. Taking him to the grocery elicits similar responses — fans stop to chat and admire him as Napoleon sits in his soft-sided carrying case perched in the electric-cart basket.
Steussy, a feisty 88-year-old who once spent more than a decade proving an investment banker had swindled her family's fortune, doesn't back down easily. One hot summer day her pooch was denied access to the Issaquah store. Steussy hurried through her brief shopping trip while Napoleon waited outside. At the check-out stand the clerk asked if there was anything else they could do for her. Steussy asked for the manager. After verifying that service dogs were allowed in the store, she explained that Napoleon, despite his less than 5-pound size, was her service dog. The manager complied with her request for a letter stating Napoleon was allowed in the store and then issued him a card on the spot. It turns out Napoleon may be the only dog in the world with his own Costco card. John McKay, general manager of the Northwest Region for Costco, said the store doesn't usually issue service dogs membership cards. "We give our managers some ability to bend the rules, and it seems like in this situation, it was appropriate," McKay said.
Steussy suffers from hearing loss and depends on the dog to alert her when someone comes to her door and to other noises when she's out and about. She usually dresses Napoleon in a red vest for their outings, with the words "Service Dog" on the back. It's hard to quantify the other service he provides — the daily lift to the widow's spirits. "Every old person should have a pet," she said. "Napoleon smiles back at me each morning when I wake up and look over the side of the bed at him." Sherry Grindeland: 206-515-5633 or sgrindeland@seattletimes.com Copyright © 2005 The Seattle Times Company
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