Coffee City
Melissa Allison follows the world's biggest coffee-shop chain and other Seattle caffeine purveyors.
Comments (0)
E-mail article
Print
Share
Starbucks complains about U.K. rival to ad standards group
Posted by Melissa Allison
Starbucks complained to the Advertising Standards Authority in the United Kingdom about claims made by Costa, a competitor with almost 1,000 U.K. stores, in an ad campaign based on a survey of 334 coffee shop customers, The Times of London reports.
In one version, an ad says, "Sorry Starbucks -- the people have voted."
"The watchdog confirmed that it had received a complaint from the American coffee behemoth arguing that the Costa adverts were misleading and misrepresented the basis of the claims," The Times reports.
ASA referred part of the complaint to another regulator called Ofcom, which upheld Starbucks' assertion that cappuccino was "a drink that represents just a small proportion of coffee sales," and that for a survey to be representative, it should compare Costa against the whole market including independent and chain coffee shops, The Times reports.
Final recommendations from the ASA are expected in the next few days. Starbucks had 664 stores in the United Kingdom in September 2008, the last month for which a store count is available.
Dec 10, 10 - 5:05 PM
Last blog post from Coffee City: Author of coffee history book to read at Starbucks Olive Way
Dec 9, 10 - 5:37 PM
Carly Simon case against Starbucks dismissed, again
Dec 8, 10 - 4:53 PM
Howard Schultz's end-of-year letter to employees: Dec. 2 saw record whole-bean sales in Starbucks stores
Dec 7, 10 - 2:56 PM
Lynnwood cafe bought, renamed; dozens more coffee shops still for sale
Dec 6, 10 - 1:04 PM
Kraft seeks preliminary injunction against Starbucks


- Agency set to investigate handling of 911 call about Josh Powell
- Proposal to link Market, aquarium may be too ambitious for Seattle
- Chilling 911 tapes reveal pleas for help to go to Josh Powell home
- UW's Shawn Kemp Jr. makes own way despite familiar name, number | Steve Kelley
- State Medicaid program to stop paying for unneeded ER visits
- NBA's David Stern open to league returning to Seattle
- Prosecutor: Powell's final act ends doubt he killed wife
- Was idea of court-ordered test too much for Josh Powell?
- Local aerospace suppliers say they feel squeezed by Boeing
- California gay-marriage ruling may affect Washington
- Gay-marriage bill passes House, awaits Gregoire's signature
373 - Historic day for gay marriage as another fight looming
312 - Sheriff's office unhappy with 911 dispatcher in caseworker's call
274 - Gay-marriage ruling may affect Washington or Prop. 8 ruling could reach into Washington
209 - Source: NY, California to sign mortgage settlement
169 - 3 big health insurers stockpile $2.4 billion as rates keep rising
169 - Study shows link between payroll and wins not as big as before, but teams like Mariners still face bigger obstacles than others
113 - Lakewood cop accused of taking donations for slain officers' families
101 - Department of Justice owes the Seattle Police Department an apology
77 - Video --- UW offensive coordinator/quarterbacks coach Eric Kiesau
71
- State Medicaid program to stop paying for unneeded ER visits
- 3 big health insurers stockpile $2.4 billion as rates keep rising
- Here it is: The secret to stir-fried chicken | Taste
- Local aerospace suppliers say they feel squeezed by Boeing
- Dicks channeled federal money to Puget Sound project his son ran
- Buttoned Up: Nine immutable laws of time management
- 'Gauguin and Polynesia': dazzling mix-and-match | Art review
- Happy Hour: French-accented charm at Gainsbourg
- Gay-marriage bill passes House, awaits Gregoire's signature
- Agency set to investigate handling of 911 call about Josh Powell


