Coffee City
Melissa Allison tracks Seattle's — and the world's — caffeine addiction.
Comments (0)
E-mail article
Print view
Share
Starbucks complains about U.K. rival to ad standards group
Posted by Melissa Allison
Starbucks complained to the Advertising Standards Authority in the United Kingdom about claims made by Costa, a competitor with almost 1,000 U.K. stores, in an ad campaign based on a survey of 334 coffee shop customers, The Times of London reports.
In one version, an ad says, "Sorry Starbucks -- the people have voted."
"The watchdog confirmed that it had received a complaint from the American coffee behemoth arguing that the Costa adverts were misleading and misrepresented the basis of the claims," The Times reports.
ASA referred part of the complaint to another regulator called Ofcom, which upheld Starbucks' assertion that cappuccino was "a drink that represents just a small proportion of coffee sales," and that for a survey to be representative, it should compare Costa against the whole market including independent and chain coffee shops, The Times reports.
Final recommendations from the ASA are expected in the next few days. Starbucks had 664 stores in the United Kingdom in September 2008, the last month for which a store count is available.
Nov 20, 09 - 1:34 PM
Starbucks seeks managers of social media, digital strategy
Nov 19, 09 - 1:12 PM
El Diablo Coffee on Queen Anne enters turkey latte art smackdown
Nov 19, 09 - 12:05 PM
Is Starbucks having another customer-friendly computer problem? Gold Card members find a loophole
Nov 18, 09 - 5:48 PM
Howard Schultz's base salary raised to $1.3 million for Starbucks' fiscal 2010
Nov 18, 09 - 5:00 PM
Street Bean Espresso, new nonprofit coffee shop in Belltown, hosts reception Wednesday evening


- Monfort fired after excellent worker turned unreliable
- Sentence request for US woman in Italy murder case
- 31 years for man who killed girlfriend, then lit cigarette and waited for police
- Boeing facility death was suicide
- Mariners Blog | A Mariners-Tigers swap makes a whole lot of sense for both teams
- Swedish threatens to end Regence BlueShield's contract
- Man falls 8 stories, suffers minor injuries
- Man shot in chest on E. Union Street in Capitol Hill
- Italian lead prosecutor argues Knox motive was hatred
- Mariners Blog | Dustin Ackley to move to second base; Mariners add six to 40-man roster
- First key vote today on Senate health bill
164 - Mariners add six to 40-man roster
104 - Boeing breaks ground for historic SC plant
97 - Lynnwood is reinventing itself — again
79 - Man shot in Capitol Hill
71 - Senate vote clears hurdle
69 - Italian lead prosecutor argues Knox motive was hatred
67 - Bye week answers, volume four
46 - Case of accused "Street Mobb" pimp goes to jury
45 - Saturday links
45
- Washington state wines make annual best-of list
- Swedish threatens to end Regence BlueShield's contract
- Recipes: Sesame Pork Roast, Sour Cream Mashed Potatoes, Gingerbread with Lemon Sauce and more
- It's possible to recover a life lost to hoarding
- Nonprofits get creative using Twitter and Facebook to make donation easier
- Restaurant review | Artisanal at The Bravern shows French flair in delicious style
- Peruvian police: Gang killed people for their fat
- Seattle industrial artist Rusty Oliver is the man behind 'Smash Putt'
- Great places to cross-country ski for free (or almost) in the Methow
- $335 million in education grants


