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Coffee City

Melissa Allison tracks Seattle's — and the world's — caffeine addiction.

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October 16, 2009 at 12:16 PM

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Did Starbucks traffic fall because it lost cachet? Or was it just early to the recession?

Posted by Melissa Allison

Following a deluge of books about Starbucks, a new title that's not strictly about the coffee giant has emerged with a seemingly simple idea: "The most successful products offer either convenience, which includes attractive pricing, or 'fidelity,' which means high quality and cachet," Lisa Von Ahn of Reuters writes.

In "Trade-Off" (Broadway, $23), former USA Today writer Kevin Maney argues that, "In the late 1990s, Starbucks epitomized cool, and people were willing to endure long lines for its pricey coffee concoctions. But when it expanded aggressively, the Starbucks experience began to look rather mundane," Von Ahn writes.

Is that why Starbucks' traffic into U.S. stores started declining in 2007, when the economy was still expanding? Or did lattes just take a hit before everything else, making Starbucks a leading economic indicator as Seeking Alpha and Jonathan Last at the Philadelphia Inquirer have suggested? (And which Safeway CEO Steven Burd's comments yesterday reinforce?)

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My wife quit going because they quit offering her favorite concoction with de-caf. Little decisions can eventually turn into dollar-unfriendly...  Posted on October 17, 2009 at 12:34 PM by tgamb. Jump to comment
I suspect high gas prices really had more to do with it than anything. Although I'd also give high gas prices more credit for helping send us...  Posted on October 17, 2009 at 7:47 AM by Kary L. Krismer. Jump to comment
a) the concoctions can be had anywhere, and they're basically the same no matter where you go. b) the drip at Starbucks is substandard,...  Posted on October 16, 2009 at 9:48 PM by Stephen/Seattle. Jump to comment

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