Originally published Sunday, September 7, 2008 at 12:00 AM
Comments (0)
E-mail article
Print view
Money Tip
Ask, and you might receive a lower credit-card rate
Pick up the phone, look at the latest credit-card offers and keep repeating this: The bank needs me more than I need it.
Detroit Free Press
Pick up the phone, look at the latest credit-card offers and keep repeating this: The bank needs me more than I need it.
Say it so you believe it, OK?
Odd as it might seem, it is possible to negotiate a lower rate on credit cards — even during the credit crunch, troubling credit-card delinquencies and the fallout from the mortgage mess.
Existing credit-card customers are a valuable commodity, especially if they pay on time, have a job and use their cards.
"You have to keep in mind that the market is extremely competitive right now — and they don't want to lose you as a customer," said Gerri Detweiler, credit adviser for Credit.com in San Francisco.
What you have to do is make a phone call to the issuer of the card. Maybe a few phone calls. (A phone number should be listed on the back of the card and the monthly statement.) But if you're persistent and polite, you've got at least a 50-50 shot at a lower rate.
Think it's not worth your time? Think again.
Take $10,000 in credit-card debt. If you make a payment of $250 a month, it could take you more than eight years and about $16,000 in interest to pay it off if your annual interest rate is consistently 27 percent.
But you'd save nearly $14,000 in interest if you got that rate down to 10 percent. You'd pay that $10,000 off in about four years — and pay about $2,200 in interest — if the rate remained at 10 percent.
The average variable-rate credit card is currently 11.35 percent, according to Bankrate.com.
Or, looked at another way, consumers could save $50 to $150 a month in interest if they dump an extra-high or penalty rate and lock in a lower rate.
Worth making a few calls?
![]()
Before you call, see the kinds of credit-card offers that are available to you. As you talk with the issuer, you can mention that you're getting offers for lower rates.
"You need a deal breaker, no matter what your situation is," said Scott Bilker, author of "Talk Your Way Out of Credit Card Debt" ($19.95, Press One Pub.) and creator of DebtSmart.com.
When you call, expect to talk to more than one person. You may need to request a supervisor, if the first person doesn't drop your rate far enough. Or you can calmly ask: What do I need to do to get a lower rate?
"You can't call and be put on hold and give up," Bilker said.
If he doesn't like the answer he gets, Bilker said he'll call back 20 minutes later, in some cases. Or if the situation looks more difficult, he waits a few weeks to call back. Again, always keep your cool.
The best time to shop for a lower rate is when you've still got your job and are still able to pay your bills on time. If you're worried about losing your job, Bilker suggests that you avoid making that comment to a credit-card issuer.
Bilker's book includes transcripts of 52 calls to different card issuers and outlines what worked and what didn't.
His No. 1 piece of advice: Make the call.
Copyright © 2008 The Seattle Times Company
More Business & Technology headlines...
E-mail article
Print view Share:
Digg
Newsvine
Microsoft's news at CES not so new
As stores close, Starbucks buys a jet
NEW - 01:13 PM
Nordstrom reports lower December sales
UPDATE - 12:45 PM
Costco says it got ahead of road closures
Boeing jet deliveries fall 15% in 2008

RAW VIDEO: Snoqualmie River Valley flooding
An aerial look at the water levels of Snoqualmie River Valley and Snoqualmie Falls after last night's storm.
AP's News Minute
All of today's news in one minute.
- Pelicans fall out of sky from Mexico to Ore.
- 11 gay bars get letters threatening ricin attacks
- 20 miles of I-5 closed in Lewis County; possible closure near Fife
- Steve Kelley | UW football is "a sleeping giant" and Nick Holt plans to inject adrenaline
- Issaquah Creek spills onto streets
- As stores close, Starbucks buys a jet
- Enumclaw-area animal-sex case investigated
- Kirkland's Jason Mesnick spills about "The Bachelor"
- Federal racketeering trial begins for Washington Hells Angels
- Eating certain foods together helps with nutrient absorption
- Israeli forces bisect Gaza, surround biggest city
559 - 11 gay bars get letters threatening ricin attacks
194 - Did Holt make a difference on USC defense?
82 - The great divide
78 - UW football is "a sleeping giant" and Nick Holt plans to inject adrenaline
73 - As stores close, Starbucks buys a jet
53 - Food crisis is global warming's biggest threat, say UW, Stanford scientists
50 - January questions, volume two
41 - Flood danger rising with warm rain
39 - Wednesday night notes
36
- 11 gay bars get letters threatening ricin attacks
- Pelicans fall out of sky from Mexico to Ore.
- Eating certain foods together helps with nutrient absorption
- Homemade version of Buffalo Chicken Wings saves on calories, not on taste
- Happy Hour | A taste of Hawaii on Queen Anne at Genki Sushi
- As stores close, Starbucks buys a jet
- Washout: Unprecedented flooding forces evacuations, closes highways
- Divorcing husband wants kidney back
- 20 miles of I-5 closed in Lewis County; possible closure near Fife
- Despite drying, cooling trend, flooding and road closures continue

