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Friday, May 28, 2004 - Page updated at 12:00 A.M.
'Love patent' guarantees to take guesswork out of matchmaking By Rachel Konrad
This month eHarmony.com received U.S. Patent No. 6,735,568, which describes a "method and system for identifying people who are likely to have a successful relationship." Not surprisingly, critics and competitors trash eHarmony's process as overly scientific some dismissing the so-called "love patent" as gimmicky. But the patent has also sparked a debate more prickly than whether annual incomes should be included in online dating profiles: Can the elusive art of matchmaking be reduced to equations and databases? Researchers at Pasadena-based eHarmony, founded by clinical psychologist Dr. Neil Clark Warren, maintain that an individual's psychological profile is a better barometer of marital success than purely demographic data. Sites such as TrueBeginnings.com allow users to screen partners through increasingly complex questionnaires, standing apart from the many online dating services that match people according to simple data such as age, religion and education level. Users of eHarmony answer more than 430 questions, ranging from "Do you smoke?" to "How much does the word 'dominant' describe you on a list of one through seven?" and "How often do you feel depressed?" Researchers compare a person's score with a "marital satisfaction index" based on the responses of 1,347 couples. Nearly one in five of those couples met on eHarmony, which targets people pursuing a "long-term relationship that leads to marriage." Researchers at eHarmony rank people in 29 categories, including "sexual passion," "mood management" and "spirituality." The company will only pair two people when it is 95 percent confident their compatibility rating falls in the index's top 25 percent. A dominant individual only gets paired with a wallflower if highly compatible in many other areas. "Opposites might attract, but in our research they don't stay together," said Dr. Galen Buckwalter, vice president of research at eHarmony, which attracts marriage-minded traditionalists of all faiths and began advertising on Christian radio stations in 2000.
Critics say computerized matchmaking discounts the je ne sais quoi of love in favor of formulas that can seem like basic arithmetic compared to the painstaking psychosexual calculations humans make about mates. "In the long run, I can certainly see the merit in a questionnaire that helps you make choices about who you date," said Robin Gorman Newman, a Great Neck, N.Y.-based dating coach and author of "How to Meet a Mensch in New York." "But it still comes down to attraction as the first step. It sometimes just takes simple chemistry to know when you've found Mr. or Ms. Right." Rivals say eHarmony forces Warren's research onto people who may have different goals for long-term relationships. Users cannot scroll general lists of members. Many subscribers of eHarmony, which banned photos until 2001, still refuse to provide mug shots. "EHarmony makes claims that their system is the most scientific approach," said Tim Sullivan, president of Richardson, Texas-based Match.com, the largest online dating service, with 12 million profiles and 1 million subscribers who pay $25 per month. "But we find these claims to be ... ridiculous at best." Others dismiss the love patent as a marketing ploy. E-commerce companies went on a patent binge starting in the late '90s, with claims on how to bid for airline tickets (Priceline.com), how to rent DVDs online (Netflix.com), and how to buy a book with a single mouse click (Amazon.com). Melinda Miller vouches for eHarmony. The 32-year-old middle-school teacher in Celebration, Fla., completed her personality profile on May 7, 2003. Jack Stevison, an investment officer for a securities firm in Fort Lauderdale, submitted his the next day. They met in person the next week and were engaged within four months. They're getting hitched Jan. 1. "The chemistry between us was amazing right from the start and I know that sounds funny because how can you have chemistry over the Internet?" Miller said. "But we had complete compatibility between our personalities. ... Jack's a very attractive guy, but by the time we met it almost didn't matter." The costs for eHarmony are $50 per month or $250 per year and it doesn't guarantee a diamond ring or even a first date. Researchers reject one in five people who complete the free questionnaire and, according to the index, aren't the marrying type. "We try to be nice," Buckwalter said. "We tell them our services probably won't be useful."
Copyright © 2004 The Seattle Times Company
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