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Thursday, December 04, 2003 - Page updated at 12:21 A.M.
An era of shaky job security for CEOs By David R. Francis and Seth Stern
The surprise departure of Phil Condit, Boeing's chief executive officer; a sudden shake-up at Delta Airlines leading to the departure of CEO Leo Mullin; and a top-level tussle at the Walt Disney Co. over the future of CEO Michael Eisner are three current examples. But the trend runs wider, reflecting a heightened corporate focus on ethics and financial performance and on the duty of directors to keep tabs on both. The upshot: Although being CEO has never been easy, top executives today live more than ever with angst, as well as high pay and "golden parachutes." Some 39 percent of all CEO turnover last year was involuntary (a firing or forced resignation), up from 25 percent in 2001, according to consulting firm Booz Allen Hamilton (BAH). Some experts believe this year's number will be higher. Just in the past few business days, 14 U.S. chief executives have departed, says John Challenger of the Chicago outplacement firm Challenger Gray & Christmas. "The professional life of a large company's chief executive increasingly resembles that of the Hobbesian man: It is nasty, brutish and short," notes a study by BAH, a major consulting firm, making reference to writings of a 17th-century English social philosopher, Thomas Hobbes. For years, it's been true that poor financial performance will cause a CEO ouster. But some experts see corporate boards increasing their performance-driven vigilance and taking other matters into account. Jeffrey Sonnenfeld, associate dean of the Yale School of Management, sees a new pattern where CEOs are turned out not just for overt misconduct or failing to boost the stock price, but also to maintain the firm's credibility.
"Nobody said Grasso did anything illegal," Sonnenfeld says. Nor were the conflict-of-interest charges that felled two other top Boeing executives leveled at Condit. But when "critical constituencies," such as Boeing's key customer the U.S. government "lose faith in the leader, the boards are listening," he says. Already, in the wake of scandals such as Enron and Tyco, boards face growing regulatory pressure to be "independent" from the management they oversee even though top corporate officers usually have board seats. The relations between the top officers and the "outside" directors are less chummy than in the past.
Meanwhile, American Airlines avoided bankruptcy last spring by getting major wage concessions from its rank-and-file workers. But CEO Donald Carty had to resign before then after a bankruptcy-protected pension deal and huge bonuses for executives came to light. It was not illegal, but was not seen as fair dealing, Sonnenfeld says. William George, a former CEO of Medtronic and author of "Authentic Leadership," holds that a company needs new leadership about every 10 years to maintain vitality and stimulate fresh ideas. But with short tenures now sometimes as low as three years executives may focus too much on quarterly performance to please Wall Street's short-term shareholders, rather than focusing on serving customers and thereby long-term shareholders.
"Inevitably, the pendulum of public pressure will swing from correction to perfection," observes the BAH study. Last year, though, executives in financial services, industrial companies, and consumer staples enjoyed exceptionally low turnover rates, according to the BAH study. Many CEOs at telecommunications companies lost their offices. Part of this year's turmoil may have a more positive, forward-looking cause, some experts say. Challenger suspects that corporate boards, seeing an upturn in the economy and a changing business environment, are checking to see if their top executives are the right ones to capture the new opportunities. "A number of forces are in play," says Allan Cohen, a leadership expert at Babson College in Wellesley, Mass. In addition to financial challenges and scandals, "CEO pay got way out of line relative to pay of others in the organization, and I think boards now feel they have to justify the high pay." So far, CEO pay has not been cut drastically, though huge gains from stock options have fallen, says Charles Peck, an expert at the Conference Board in New York. Indeed, nowadays most executives insist on a "signing bonus" and a "golden parachute" to protect them financially if forced out.
Copyright © 2003 The Seattle Times Company More business & technology headlines
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