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Wednesday, November 16, 2011 - Page updated at 02:22 p.m.

Frequently asked questions



Q: Where do I send comments about my home delivery?
A: Please send comments and requests regarding home delivery to customerservice@seattletimes.com or call (206) 464-2121. You may also subscribe or manage your account online.

Q: How do I find an obituary?
A: Start on our Obituaries page to locate articles on prominent individuals during the current week. For paid death notices, use the search field at the top right of the Obituaries page or find additional search options on the Death notices page. These notices are archived online for one year and may be searched by keyword.

You can search our online archive for obituaries published since Feb 1, 1996. Obituaries posted prior to that date are available on microfilm at your public library periodical archive. For access to our digitized Seattle Times Historical Archive from 1900 to 1984 you can access obituaries here for a fee-based subscription.

Q: How do I send a letter to the editor?
A: Letters, not exceeding 200 words, must include your full name, address and telephone numbers for verification. Letters become the property of The Times and may be edited for publication. High volume prevents our acknowledging receipt of submissions. E-mail your letter to opinion@seattletimes.com or send it to: Letters Editor, The Seattle Times, P.O. Box 70, Seattle, WA 98111, Fax: (206) 382-6760.



Q: How do I submit an event for the entertainment and recreation listings?
A: To submit your event for inclusion in seattletimes.com and Seattle Times entertainment and recreation calendars, fill out our event submission form or fax your press release to (206) 464-2239. Event submissions for the newspaper must be received at least 14 days in advance of publication. Listings are free, but inclusion is not guaranteed. We reserve the right to edit items for content and space.

Q: How do I get a copy of a photo that ran online or in the print edition?
A: Photos of Seattle Times staff-produced, published photos may be purchased for personal use. Find more information and an order form here. If you have more questions, e-mail photosales@seattletimes.com or call (206) 515-5058.

Q: May I put one of your articles or photos on my Web site, in a newsletter, book, etc?
A: Seattle Times content may not be reproduced, publicly displayed or distributed without express, specific permission. Any such use of Seattle Times content without prior written permission constitutes a violation of federal copyright law. For permission to reprint or reuse an article or photo, please contact our permissions department at resale@seattletimes.com or call 206-464-3113. More information.

Q: May I submit photos to be published in the paper or online?
A: Yes, you may send us your photo from a recent weekend in the Northwest or a travel photo from a recent trip outside the region. Submit images online at seattletimes.com/weekendphotos or seattletimes.com/travelpostcards. If you have a breaking news photo, please feel free to send it to photo@seattletimes.com with who, what, when, where, why and your contact info. If we want to use your photo, we will contact you.

Q: How do I place a classified ad online?
A: Use our online form to place an ad in the newspaper, online or both. You can also phone (206) 624-7355.

Q: How do I make a correction to my classified ad?
A: Corrections to print classified ads can be made by calling our classified advertising department.
Local: (206) 624-7355
Wash. State: (800) 624-7355
Out of State: (800) 628-8285

If you have an online-only classified ad you need assistance with, please e-mail newmediacustomersupport@seattletimes.com.

Q: When are the classified ads updated?
A: Classified ads are updated throughout the day, generally every 2-3 hours, depending on the section.

Q: How do I search for an article?
A: To search for an article, type key words into the search box at the top right of the page. You will automatically be searching across the Seattle Times Company network, which includes seattletimes.com, NWjobs.com, NWautos.com and NWhomes.com. To search only for Seattle Times content, check the seattletimes.com button under the search box. On the results page, you can see the most recent stories first if you select "date modified" as your sort option. You may also refine your search by selecting topics from the right-hand side of the page.

You may also search the digitized newspaper pages from 1900 through 1984 by accessing Seattle Times Historical Archive here. The database is a fee-based subscription and very user-friendly.

Q: How do I find a story that was published before Jan. 1, 1990?
A:Stories published prior to Jan. 1, 1990 can be accessed on microfilm at your public library periodical archive. You can also search our digitized newspaper pages from 1900 through 1984 by accessing our Seattle Times Historical Archive here. The database is a fee-based subscription and very user-friendly.

Q: When is the Web site updated?
A: The site is updated throughout the day and into the night with stories, photos, video, blog entries, your comments and other news.

Q: Do you post all of the content from the print edition online?
A: We publish all of the stories, columns and photos produced by our staff. But some of the wire services we subscribe to do not allow us to post their material online. So the print edition contains some syndicated columnists, wire service stories and graphics that you may not find online.

Q: How do I sign up for news alerts and e-mail newsletters?
A: First register with seattletimes.com. Then choose which breaking news alerts or newsletters you'd like to receive. Click here to see a list of the available newsletters and links to samples.



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